Black-Jack.Net is about blackjack. We don't treat gambling addiction. If gambling has become problematic for you in any way, you should seek help.
You do not need a diagnosis to call. The BIÖG line will talk to players, and it will talk to families. The call is anonymous. We do not receive it, and we do not put you on a list here.
These organisations help people in Germany when gambling has become a problem. Phone hours are also on the responsible gambling page.
The national line, run by the Bundesinstitut für Öffentliche Gesundheit. Free, anonymous advice for you or for someone you are worried about. Call 0800 1 37 27 00. Monday to Thursday 10:00-22:00. Friday to Sunday 10:00-18:00. Closed on 24 December and 31 December. They can tell you where counselling is available. check-dein-spiel.de
A directory of services near where you live, published by Check dein Spiel. Use it when you want a person in your area rather than the national line. Hilfe vor Ort
Self-exclusion from operators the German system requires to connect, including licensed online casinos and land-based casinos. A self-exclusion cannot be shorter than 3 months, and the usual minimum is one year. It does not close an account at a casino that is not licensed in Germany, and it does not replace counselling. OASIS
Polish, by appointment, 0173 29 37 359. Russian, Mondays 15:00-17:00, 0511 70 14 664. Turkish, Mondays 18:00-20:00 and Wednesdays 20:00-22:00, 0800 3264762. Arabic, 0173 565 36 22, listed as free and anonymous, with no weekly hours on the page. The lines are free. Other languages
Peer meetings for people who want to stop gambling. Find a local or online meeting. gamblersanonymous.org
Support for families and friends affected by someone else's gambling. gam-anon.org
If you are in crisis or thinking about suicide, call 0800 111 0 111 or 0800 111 0 222, or 116 123. The phone lines are free and open around the clock. In immediate danger, call 112. telefonseelsorge.de
The BIÖG line will talk to you even if you are not the person gambling. Call 0800 1 37 27 00 during its hours. Someone else can also ask OASIS for an exclusion. That exclusion lasts at least one year, and it still only covers operators the German system requires to connect. Gam-Anon is peer support for people close to someone with a gambling problem. You do not have to wait until they ask.
Gambling problem? Call 0800 1 37 27 00